Shipping & Delivery Policy

At Arishaamart, we strive to deliver your products quickly and securely across the Democratic Republic of the Congo

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

📦 Shipping & Delivery Policy — Arishaamart

At Arishaamart, we strive to deliver your products quickly and securely across the Democratic Republic of the Congo.

🚚 Delivery Areas & Timeline:

  • Within Kinshasa: Delivery within 1–3 working days.

  • Other regions in DRC: Delivery within 3–7 working days, depending on location and accessibility.

💳 Delivery Fees:

  • Kinshasa (N'sele, Mpasa, and nearby zones): Starting from USD $2.00 (or equivalent in CDF).

  • Rest of DRC: Charges vary by location. Shipping fee will be calculated at checkout.

  • Free delivery for orders over USD $50 within Kinshasa.

📍 Order Tracking:

You will receive a tracking number via SMS or email once your order is shipped, allowing you to follow your package in real time.

📦 Packaging:

All items are carefully packaged to ensure safe delivery. If you notice any damage upon receipt, please contact us within 24 hours.

❗ Important Notes:

  • We currently ship within the Democratic Republic of the Congo only.

  • Delays may occur during public holidays or due to regional transportation issues.

For questions or support, contact us at:
📞 +243848445560‬
📧 info@arishaamart.com

Small items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:

FREE

Orders under $100: All day delivery. Order anytime:

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.